Unexpected service incident

Incident Report for Turnitin

Resolved

We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK and iThenticate may have experienced slowness in downloading Similarity Reports and Submission Receipts today. We are pleased to advise that service has been restored.

The incident occurred between the following times:

BST: October 12th, 12:00 - October 12th 16:36
PDT: October 12th, 04:00 - October 12th 08:36
AEDT: October 12th, 22:00 - October 13th, 02:36

We regret any inconvenience this may have caused if you were impacted by today’s incident.

Posted Oct 12, 2023 - 09:35 PDT

This incident affected: Turnitin (Turnitin.com), Turnitin UK (Turnitinuk.com), and iThenticate (iThenticate Website).