All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
Turnitin.com Operational
Turnitin Logins Operational
Turnitin Paper Submissions Operational
Turnitin Report Processing Time Operational
Turnitin Feedback Studio Access Operational
Turnitin Feedback Studio Grading Access Operational
Turnitin UK Operational
Turnitinuk.com Operational
Turnitin UK Logins Operational
Turnitin UK Paper Submissions Operational
Turnitin UK Report Processing Time Operational
Turnitin UK Feedback Studio Access Operational
Turnitin UK Feedback Studio Grading Access Operational
iThenticate Operational
iThenticate Website Operational
iThenticate Report Processing Time Operational
iThenticate API Operational
Americas (US environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Europe (EU environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Asia Pacific (Asia Pacific environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - We’ve fixed it!

Due to an unexpected service outage, Turnitin, TurnitinUK and integrations users may have not been able to access the service, experienced slowness and extended report generation times. We are pleased to advise that service has been restored.

We encountered a disruption between the following times:

PDT Oct 20 06:40 - Oct 20 10:30
BST Oct 20 14:40 - Oct 20 18:30
AEDT Oct 21 00:40 - Oct 21 04:30

Please accept our apologies if you were impacted by today’s disruption.
Oct 20, 12:16 PDT
Update - We believe that the main issue affecting users logging into the service has now been resolved.

Users may experience slowness while using the service and see extended report generation times as the system recovers.

Please accept our apologies for any inconvenience this may have caused.
Oct 20, 10:06 PDT
Update - We are continuing to monitor for any further issues.
Oct 20, 09:35 PDT
Update - We believe the main issue affecting users logging into the service has been resolved.
Users may experience slowness while using the service as the system recovers.
Please accept our apologies for any inconvenience caused.
Oct 20, 08:45 PDT
Monitoring - We’ve implemented a fix for the power failure in one of our data centers and are currently monitoring the service as it recovers.

We will update you as soon as full functionality has been restored.

Please accept our apologies for any inconvenience caused.
Oct 20, 08:31 PDT
Update - We’re investigating a potential power failure in one of our data centers.

Users accessing turnitin.com or turnitinuk.com may not be able to access these services.
Users accessing these services via an integration may also be affected. We are currently working to resolve this issue.

Please accept our apologies for any inconvenience caused.
Oct 20, 07:31 PDT
Update - We are continuing to investigate this issue.
Oct 20, 07:06 PDT
Update - We are continuing to investigate this issue.
Oct 20, 07:03 PDT
Investigating - We’ve run into some issues. Users accessing turnitin.com or turnitinuk.com may not be able to access these services. Users accessing these services via an integration may also be affected. We are currently working to resolve this issue. Please accept our apologies for any inconvenience caused.
Oct 20, 07:00 PDT
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.