All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
Turnitin.com Operational
Turnitin Logins Operational
Turnitin Paper Submissions Operational
Turnitin Report Processing Time Operational
Turnitin Feedback Studio Access Operational
Turnitin Feedback Studio Grading Access Operational
Turnitin UK Operational
Turnitinuk.com Operational
Turnitin UK Logins Operational
Turnitin UK Paper Submissions Operational
Turnitin UK Report Processing Time Operational
Turnitin UK Feedback Studio Access Operational
Turnitin UK Feedback Studio Grading Access Operational
iThenticate Operational
iThenticate Website Operational
iThenticate Report Processing Time Operational
iThenticate API Operational
Draft Coach Operational
Draft Coach Paper Submissions Operational
Draft Coach Report Processing Times Operational
API Operational
Crossref Similarity Check Operational
(v1) Website Logins ? Operational
(v1) Similarity Reports Generation Operational
(v1) API Operational
(v2) Website Logins ? Operational
(v2) Paper Submissions Processing Operational
(v2) Similarity Reports Generation Operational
(v2) API Operational
Americas (US environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Europe (EU environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Asia Pacific (Asia Pacific environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2022

No incidents reported today.

Sep 28, 2022
Resolved - We’ve fixed it!

Due to a network outage experienced by a 3rd party network provider affecting the QuickMarks feature, users of Turnitin, TurnitinUK and those who access the service via an integration may also have been affected.

However, we are pleased to advise that service has been restored.

The degradation occurred between the following times:

PDT: September 28th 10:48 - September 28th 14:00
BST: September 28th 18:48 - September 28th 22:00
AEST: September 29th 03:48 - September 29th 07:00

Please accept our apologies if you were impacted by today’s degradation.

Sep 28, 14:19 PDT
Monitoring - Due to a network outage experienced by a 3rd party network provider, users may be unable to access some of Turnitin's grading tools when attempting to access QuickMarks.

We are currently investigating this as a priority and apologize for any inconvenience this may cause.

In the meantime, we invite you to track the progress of this incident while we work to bring the service back to optimum health.

Sep 28, 11:30 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - We’ve fixed it!

Due to an unexpected service incident, you may have experienced slowness in downloading Similarity Reports across all products today. We are pleased to advise that service has been restored.

The incident occurred between the following times:

PDT: September 20th 17:00 - September 20th 20:14
BST: September 21st 01:00 - September 21st 04:14
AEST: September 21st 10:00 - September 21st 13:14

We regret any inconvenience this may have caused if you were impacted by today’s incident.

Sep 20, 20:34 PDT
Investigating - We’ve run into some issues.

Turnitin, Turnitin UK, iThenticate, Similarity, SimCheck, Originality, Draft Coach and Crossref Similarity Check are currently experiencing an unexpected service incident. Users accessing these services via an integration may also be affected.

During this time, you may experience slowness in downloading Similarity Reports.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Sep 20, 20:16 PDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.