All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
Turnitin.com Operational
Turnitin Logins Operational
Turnitin Paper Submissions Operational
Turnitin Report Processing Time Operational
Turnitin Feedback Studio Access Operational
Turnitin Feedback Studio Grading Access Operational
Turnitin UK Operational
Turnitinuk.com Operational
Turnitin UK Logins Operational
Turnitin UK Paper Submissions Operational
Turnitin UK Report Processing Time Operational
Turnitin UK Feedback Studio Access Operational
Turnitin UK Feedback Studio Grading Access Operational
iThenticate Operational
iThenticate Website Operational
iThenticate Report Processing Time Operational
iThenticate API Operational
Crossref Similarity Check Operational
(v1) Website Logins ? Operational
(v1) Similarity Reports Generation Operational
(v1) API Operational
(v2) Website Logins ? Operational
(v2) Paper Submissions Processing Operational
(v2) Similarity Reports Generation Operational
(v2) API Operational
Americas (US environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Europe (EU environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Asia Pacific (Asia Pacific environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - Due to an unexpected service interruption, users of Turnitin, Turnitin UK, SimCheck, Similarity, Originality, iThenticate, and Crossref Similarity Check may have experienced the error message ‘Your Session Has Expired. The request failed because of a server error’, which resulted in being unable to open their report. Users accessing these services via an integration may also have been affected.

We are however pleased to advise that service has been restored!

The interruption occurred between the following times:

PST December 2nd 12:52 - 13:19
GMT December 2nd 20:52 - 21:19
AEDT December 3rd 07:52 - 08:19

Please accept our apologies if you were impacted by today’s interruption.
Dec 2, 13:47 PST
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021
Resolved - We’ve fixed it!

Due to an unexpected service degradation, users accessing Turnitin, Turnitin UK and iThenticate, may have experienced slowness in file uploading and/or delay in report generation time for your Similarity Reports.

We are pleased to advise that service has been restored.


The service degradation occurred between the following times:

PST Nov 28th 18:30 - Nov 29th 01:20

GMT Nov 29th 02:30 - Nov 29th 09:20

AEDT Nov 29th 13:30 - Nov 29th 20:20


Please accept our apologies if you were impacted by today’s incident.
Nov 29, 01:54 PST
Monitoring - A fix has been implemented and we are working to process the backlog created by this incident. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Nov 29, 00:14 PST
Investigating - We’ve run into some issues.

Turnitin, Turnitin UK and iThenticate are currently experiencing unexpected service degradation.
Users accessing these services via an integration may also be affected.

During this time, you may experience slowness in file uploading and/or a delay in report generation time for your Similarity Reports.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Nov 28, 22:56 PST
Nov 28, 2021
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.