Turnitin Status

All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational

Turnitin.com Operational

Turnitin Logins Operational

Turnitin Paper Submissions Operational

Turnitin Report Processing Time Operational

Turnitin Feedback Studio Access Operational

Turnitin Feedback Studio Grading Access Operational

Turnitin UK Operational

Turnitinuk.com Operational

Turnitin UK Logins Operational

Turnitin UK Paper Submissions Operational

Turnitin UK Report Processing Time Operational

Turnitin UK Feedback Studio Access Operational

Turnitin UK Feedback Studio Grading Access Operational

iThenticate Operational

iThenticate Website Operational

iThenticate Report Processing Time Operational

iThenticate API Operational

Crossref Similarity Check Operational

Website Logins Operational

Paper Submissions Processing Operational

Similarity Reports Generation Operational

API Operational

Americas (US environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Europe (EU environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Asia Pacific (Asia Pacific environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Error 404 when accessing submissions

Resolved - We’ve fixed it!

Due to an unexpected service degradation, users of Turnitin and Turnitin UK with the language setting "English (International)" may have encountered an Error 404 message when trying to access their submissions today. Those accessing these services via an integration, may also have been affected. We are pleased to advise that service has been restored.

The degradation occurred between the following times:

PDT September 15th 14:43 - September 16th 03:42
BST September 15th 22:43 - September 16th 11:42
AEST September 16th 07:43 - September 16th 20:42

Please accept our apologies if you were impacted by this degradation.
Sep 15, 14:30 PDT

Sep 14, 2021

Unexpected service incident

Resolved - We’ve fixed it!

Due to an unexpected service incident, users of Turnitin Originality, Similarity and SimCheck as well as those accessing the service via an integration, may have experienced an unexpected service disruption.

We encountered the incident between the following times:

PDT September 14th 14:10 to September 14th 16:44
BST September 14th 23:10 to September 15th 01:44
AEST September 15th 08:10 to September 15th 10:44

Please accept our apologies if you were impacted.
Sep 14, 17:22 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 15:52 PDT

Investigating - Due to an unexpected service incident, users of Turnitin Originality, Similarity and SimCheck as well as those accessing the service via an integration, may experience an unexpected service disruption. Our engineers are actively investigating this incident. We apologize for the inconvenience.
Sep 14, 15:01 PDT

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

Degraded Performance - Europe

Resolved - We’ve fixed it!

Due to an unexpected service degradation, you may have experienced a delay in report generation today. We are pleased to advise that service has been restored.

We encountered a degradation between the following times:

PDT Sep 08 23:30 - Sep 09 02:00
BST Sep 09 07:30 - Sep 09 10:00
AEST Sep 09 16:30 - Sep 09 19:00

Please accept our apologies if you were impacted by today’s degradation.
Sep 9, 02:37 PDT

Investigating - We’ve run into some issues.

Originality, Similarity and Simcheck are currently experiencing an unexpected service degradation.

During this time, you may find that generating reports will take longer than usual.

We invite you to track the progress of this degradation while we work to bring the service back to optimum health.
Sep 9, 02:08 PDT

Sep 8, 2021

No incidents reported.