All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
Turnitin.com Operational
Turnitin Logins Operational
Turnitin Paper Submissions Operational
Turnitin Report Processing Time Operational
Turnitin Feedback Studio Access Operational
Turnitin Feedback Studio Grading Access Operational
Turnitin UK Operational
Turnitinuk.com Operational
Turnitin UK Logins Operational
Turnitin UK Paper Submissions Operational
Turnitin UK Report Processing Time Operational
Turnitin UK Feedback Studio Access Operational
Turnitin UK Feedback Studio Grading Access Operational
iThenticate Operational
iThenticate Website Operational
iThenticate Report Processing Time Operational
iThenticate API Operational
Americas (US environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Europe (EU environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Asia Pacific (Asia Pacific environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Turnitin will take a 2 hour maintenance window on August 14, 2021 from 08:00-10:00 PDT, 16:00-18:00 BST, 01:00-03:00 AEST (Aug 15th) [go to https://tinyurl.com/ew59uty2 for local time] with the following services being unavailable during this time:

Turnitin and TurnitinUK (including all Integrations)
Canvas Plagiarism Framework
Authorship
iThenticate
iThenticate (via API)
Posted on Jul 23, 14:54 PDT
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - We’ve fixed it!

Due to an unexpected service degradation, users of Turnitin.com, TurnitinUK.com & iThenticate may have been unable to receive Similarity Reports for their submissions today. Users accessing these services via an integration, may also have been affected.

We are pleased to advise that service has been restored.

We encountered a degradation between the following times:

PDT July 22nd 05:37 – July 22nd 10:50
BST July 22nd 13:37 – July 22nd 18:50
AEST July 22nd 22:37 – July 23rd 03:50

Please accept our apologies if you were impacted by today’s degradation.
Jul 22, 11:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 10:31 PDT
Identified - The cause of this issue has been identified and a fix is being implemented.
Jul 22, 10:12 PDT
Update - We are continuing to investigate this issue and are working to bring the service back to optimum health. We apologise for any inconvenience this may cause.
Jul 22, 09:29 PDT
Update - We are continuing to investigate this issue and apologise for any inconvenience this may cause.
Jul 22, 08:35 PDT
Investigating - We’ve run into some issues.

Turnitin.com, TurnitinUK.com & iThenticate are currently experiencing an unexpected service degradation. Users accessing these services via an integration may also be affected.

During this time, you may find that Similarity Reports are not generating.

We invite you to track the progress of this degradation while we work to bring the service back to optimum health.
Jul 22, 07:37 PDT
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.