Turnitin Status

All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational

Turnitin.com Operational

Turnitin Logins Operational

Turnitin Paper Submissions Operational

Turnitin Report Processing Time Operational

Turnitin Feedback Studio Access Operational

Turnitin Feedback Studio Grading Access Operational

Turnitin UK Operational

Turnitinuk.com Operational

Turnitin UK Logins Operational

Turnitin UK Paper Submissions Operational

Turnitin UK Report Processing Time Operational

Turnitin UK Feedback Studio Access Operational

Turnitin UK Feedback Studio Grading Access Operational

iThenticate Operational

iThenticate Website Operational

iThenticate Report Processing Time Operational

iThenticate API Operational

Crossref Similarity Check Operational

(v1) Website Logins Operational

(v1) Similarity Reports Generation Operational

(v1) API Operational

(v2) Website Logins Operational

(v2) Paper Submissions Processing Operational

(v2) Similarity Reports Generation Operational

(v2) API Operational

Americas (US environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Europe (EU environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Asia Pacific (Asia Pacific environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

Unexpected service interruption

Resolved - Due to an unexpected service interruption, users of Turnitin, Turnitin UK, SimCheck, Similarity, Originality, iThenticate, and Crossref Similarity Check may have experienced the error message ‘Your Session Has Expired. The request failed because of a server error’, which resulted in being unable to open their report. Users accessing these services via an integration may also have been affected.

We are however pleased to advise that service has been restored!

The interruption occurred between the following times:

PST December 2nd 12:52 - 13:19
GMT December 2nd 20:52 - 21:19
AEDT December 3rd 07:52 - 08:19

Please accept our apologies if you were impacted by today’s interruption.
Dec 2, 13:47 PST

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

Slow Similarity Report generation

Resolved - We’ve fixed it!

Due to an unexpected service degradation, users accessing Turnitin, Turnitin UK and iThenticate, may have experienced slowness in file uploading and/or delay in report generation time for your Similarity Reports.

We are pleased to advise that service has been restored.

The service degradation occurred between the following times:

PST Nov 28th 18:30 - Nov 29th 01:20

GMT Nov 29th 02:30 - Nov 29th 09:20

AEDT Nov 29th 13:30 - Nov 29th 20:20

Please accept our apologies if you were impacted by today’s incident.
Nov 29, 01:54 PST

Monitoring - A fix has been implemented and we are working to process the backlog created by this incident. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Nov 29, 00:14 PST

Investigating - We’ve run into some issues.

Turnitin, Turnitin UK and iThenticate are currently experiencing unexpected service degradation.
Users accessing these services via an integration may also be affected.

During this time, you may experience slowness in file uploading and/or a delay in report generation time for your Similarity Reports.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Nov 28, 22:56 PST

Nov 28, 2021

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.