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Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.

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No incidents or maintenance related to this downtime.

Oct 15, 2026

Turnitin Service Incident - Oct 15, 2026
Resolved - We’ve fixed it!

Due to an unexpected service incident, users in the Asia Pacific region accessing the services via Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection may have experienced delays generating the AI Writing Reports. Users accessing these services via an integration may also have been affected.

We are pleased to advise that service has been restored.

The incident occurred between the following times:

PDT: Wednesday, 14th October 20:08 - Thursday, 15th October 01:01
BST: Thursday, 15th October 04:08 - Thursday, 15th October 09:01
AEDT: Thursday, 15th October 14:08 - Thursday, 15th October 19:01

We regret any inconvenience this may have caused if you were impacted by today’s incident.
Oct 15, 01:19 PDT
Monitoring - A fix has been implemented, and we are monitoring the results.

There may be delays in AI Writing Report generation while we work through a backlog caused by the incident.

This is impacting our users accessing Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection in the Asia Pacific region. Users accessing the services via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Oct 15, 00:49 PDT
Identified - We’ve run into some issues.

Turnitin Originality, iThenticate 2.0, and Crossref with AI Writing Detection in the Asia Pacific region are currently experiencing an unexpected service incident.

During this time, you may experience delays in generating the AI Writing Report. Users accessing the services via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Oct 14, 23:49 PDT

Oct 14, 2026

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

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