Turnitin Status

All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational

Turnitin.com Operational

Turnitin Logins Operational

Turnitin Paper Submissions Operational

Turnitin Report Processing Time Operational

Turnitin Feedback Studio Access Operational

Turnitin Feedback Studio Grading Access Operational

Turnitin UK Operational

Turnitinuk.com Operational

Turnitin UK Logins Operational

Turnitin UK Paper Submissions Operational

Turnitin UK Report Processing Time Operational

Turnitin UK Feedback Studio Access Operational

Turnitin UK Feedback Studio Grading Access Operational

iThenticate Operational

iThenticate Website Operational

iThenticate Report Processing Time Operational

iThenticate API Operational

Draft Coach Operational

Draft Coach Paper Submissions Operational

Draft Coach Report Processing Times Operational

API Operational

Crossref Similarity Check Operational

(v1) Website Logins Operational

(v1) Similarity Reports Generation Operational

(v1) API Operational

(v2) Website Logins Operational

(v2) Paper Submissions Processing Operational

(v2) Similarity Reports Generation Operational

(v2) API Operational

Americas (US environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Europe (EU environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Asia Pacific (Asia Pacific environment) Operational

Turnitin Logins Operational

Paper Submissions Operational

Report Processing Time Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2022

No incidents reported today.

Dec 3, 2022

Slowness in generating a Similarity Report

Resolved - We’ve fixed it!

Due to an unexpected service incident, you may have experienced slower Similarity Report generation times in Turnitin Feedback Studio and iThenticate. We are pleased to advise the service has been restored.

The incident occurred between the following times:

PST: December 2nd 21:00 - December 3rd 09:32
GMT: December 3rd 05:00 - December 3rd 17:32
AEDT : December 3rd 16:00 - December 4th 04:32

We regret any inconvenience this may have caused if you were impacted by today’s incident.
Dec 3, 10:13 PST

Monitoring - Due to an unexpected service incident, you may be experiencing slower Similarity Report generation times in Turnitin.com, TurnitinUK.com and iThenticate.

We have identified the issue, and we are working to clear the backlog. We invite you to track the progress of this degradation while we work to bring the service back to optimum health. Please accept our apologies for any inconvenience this may cause.
Dec 3, 08:58 PST

Identified - Due to an unexpected service incident, you may be experiencing slower Similarity Report generation times in Turnitin.com, TurnitinUK.com and iThenticate.

We have identified the issue, and are continuing to investigate this. We invite you to track the progress of this degradation while we work to bring the service back to optimum health. Please accept our apologies for any inconvenience this may cause.
Dec 3, 08:05 PST

Update - We are continuing to investigate this issue.
Dec 3, 08:03 PST

Investigating - Due to an unexpected service incident, you may be experiencing slower Similarity Report generation times in Turnitin.com, TurnitinUK.com and iThenticate.

We are currently investigating this issue further. We invite you to track the progress of this degradation while we work to bring the service back to optimum health. Please accept our apologies for any inconvenience this may cause.
Dec 3, 05:13 PST

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

Slowness in generating a Similarity Report

Resolved - We’ve fixed it!

Due to an unexpected service incident, you may have experienced slower Similarity Report generation times in Turnitin Feedback Studio and iThenticate. We are pleased to advise the service has been restored.

The incident occurred between the following times:

PST: November 28th 21:48 - November 29th 02:10
GMT: November 29th 05:48 - November 29th 10:10
AED: November 29th 16:48 - November 29th 21:10

We regret any inconvenience this may have caused if you were impacted by today’s incident.
Nov 29, 02:17 PST

Update - We are continuing to monitor for any further issues.
Nov 29, 01:53 PST

Update - We are continuing to monitor for any further issues.
Nov 29, 01:23 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 00:29 PST

Identified - Due to an unexpected service incident, you may be experiencing slower Similarity Report generation times in Turnitin.com, TurnitinUK.com, and iThenticate.

We have identified the issue, and we are working to clear the backlog. Please accept our apologies for any inconvenience this may cause.
Nov 29, 00:26 PST

Nov 28, 2022

Report Generation Issue - Europe

Resolved - Due to an unexpected service incident, you may have experienced slower Similarity Report generation times in Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check today. We are pleased to advise that service has been restored.

The incident occurred between the following times:

PST: November 28th 00:47 - November 28th 03:57
GMT: November 28th 08:47 - November 28th 11:57
AEDT: November 28th 19:47 - November 28th 22:57

We regret any inconvenience this may have caused if you were impacted by today’s incident.
Nov 28, 03:41 PST

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.