All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
Turnitin.com Operational
Turnitin Logins Operational
Turnitin Paper Submissions Operational
Turnitin Report Processing Time Operational
Turnitin Feedback Studio Access Operational
Turnitin Feedback Studio Grading Access Operational
Turnitin UK Operational
Turnitinuk.com Operational
Turnitin UK Logins Operational
Turnitin UK Paper Submissions Operational
Turnitin UK Report Processing Time Operational
Turnitin UK Feedback Studio Access Operational
Turnitin UK Feedback Studio Grading Access Operational
iThenticate Operational
iThenticate Website Operational
iThenticate Report Processing Time Operational
iThenticate API Operational
Draft Coach Operational
Draft Coach Paper Submissions Operational
Draft Coach Report Processing Times Operational
API Operational
Crossref Similarity Check Operational
(v1) Website Logins ? Operational
(v1) Similarity Reports Generation Operational
(v1) API Operational
(v2) Website Logins ? Operational
(v2) Paper Submissions Processing Operational
(v2) Similarity Reports Generation Operational
(v2) API Operational
Americas (US environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Europe (EU environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Asia Pacific (Asia Pacific environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 12, 2022

No incidents reported today.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Resolved - We’ve fixed it!

Due to an unexpected service incident, users of Turnitin and TurnitinUK, iThenticate, Draft Coach, Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check, may have experienced issues logging in and slower than usual Similarity Report generation speeds. Users accessing these services via an integration may also have been affected.

However, we are pleased to advise that the service has now been restored.

The incident occurred between the following times:

PDT August 5th 01:15 - August 5th 03:05
BST: August 5th 09:15 - August 5th 11:05
AEST: August 5th 18:15 - August 5th 20:05

Please accept our apologies if you were impacted by today’s incident.

Aug 5, 04:19 PDT
Monitoring - A fix has been implemented and we are monitoring the results. We are also continuing to work through the backlog of submissions that have been affected by this incident, so you may still see a delay in report generation. Apologies for any inconvenience caused.
Aug 5, 03:34 PDT
Update - We are continuing to investigate this issue.
Aug 5, 02:38 PDT
Update - We are continuing to investigate this issue.
Aug 5, 02:35 PDT
Update - We are continuing to investigate this issue.
Aug 5, 02:27 PDT
Investigating - We’ve run into some issues.

Users of Turnitin and TurnitinUK, iThenticate, as well as Draft Coach, Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check are currently experiencing an unexpected service incident.

Users also accessing these services via an integration may also be affected. During this time, users may be experiencing intermittent issues logging in and slower report generation times.

We invite you to track the progress of this incident while we work to bring the service back to optimum health: https://t.co/oVlXfKk45h

Aug 5, 02:19 PDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.