All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
Turnitin.com Operational
Turnitin Logins Operational
Turnitin Paper Submissions Operational
Turnitin Report Processing Time Operational
Turnitin Feedback Studio Access Operational
Turnitin Feedback Studio Grading Access Operational
Turnitin UK Operational
Turnitinuk.com Operational
Turnitin UK Logins Operational
Turnitin UK Paper Submissions Operational
Turnitin UK Report Processing Time Operational
Turnitin UK Feedback Studio Access Operational
Turnitin UK Feedback Studio Grading Access Operational
iThenticate Operational
iThenticate Website Operational
iThenticate Report Processing Time Operational
iThenticate API Operational
Americas (US environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Europe (EU environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Asia Pacific (Asia Pacific environment) Operational
Turnitin Logins ? Operational
Paper Submissions Operational
Report Processing Time Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
Slow Similarity Report generation and Google SSO Login issues
Resolved - We’ve fixed it!

Due to an unexpected service degradation, users of Turnitin.com, TurnitinUK.com, iThenticate, SimCheck, Similarity and Originality, as well as those accessing these services via an integration, may have been unable to log in via Google SSO, and experienced slow report generation times today. We are pleased to advise that service has been restored.

We encountered a disruption between the following times:

PST Feb 22 06:30 - Feb 22 09:10
GMT Feb 22 14:30- Feb 22 17:10
AEDT Feb 23 01:30 - Feb 23 04:10

Please accept our apologies if you were impacted by today’s disruption.
Feb 22, 09:22 PST
Identified - The earlier reported issue affecting users logging in to our services via Google SSO has now been resolved.

We are continuing to investigate the issue affecting Similarity Report generation across all services.

Please accept our apologies for any inconvenience caused by this.
Feb 22, 08:42 PST
Investigating - We’ve run into some issues.

Turnitin.com, TurnitinUK.com, iThenticate, SimCheck, Similarity and Originality are currently experiencing an unexpected service degradation. Users accessing the service via an integration may also be affected.

During this time, you may find that Similarity Reports are slow to generate, and logging in to Turnitin via Google SSO, will result in error.

We invite you to track the progress of this disruption while we work to bring the service back to optimum health.
Feb 22, 08:27 PST
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Slow Similarity Report generation & Similarity Reports not viewable (Canada Only)
Resolved - We’ve fixed it!

Due to an unexpected service degradation, users of Turnitin.com, as well as those accessing the service via an integration in Canada only, may have been unable to view Similarity Reports, and experienced slow report generation when accessing the service. We are pleased to announce that this has now been resolved.

We encountered a degradation between the following times:

PST Feb 16 08:34 - Feb 16 10:20
GMT Feb 16 16:34 - Feb 16 18:20
AEDT Feb 17 03:34 - Feb 17 05:20

Please accept our apologies if you were impacted by today’s disruption.
Feb 16, 10:56 PST
Investigating - We’ve run into some issues.

Turnitin.com is currently experiencing an unexpected service degradation. Users accessing the service via an integration may also be impacted.

During this time, users of the service in Canada only may find that they are unable to view Similarity Reports and experience slow report generation.

We invite you to track the progress of this disruption while we work to bring the service back to optimum health.
Feb 16, 10:27 PST
Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

← Incident History Powered by Statuspage