Due to an unexpected service incident, users of Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check in Europe, may have experienced slower Similarity Report generation times today. We are pleased to advise that service has been restored.
The incident occurred between the following times:
PST: February 2nd 06:00 - February 2nd 09:05 GMT: February 2nd 14:00 - February 2nd 17:05 AEDT: February 3rd 01:00 - February 3rd 04:05
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Posted Feb 02, 2023 - 09:32 PST
Update
We are continuing to investigate this issue.
Posted Feb 02, 2023 - 09:11 PST
Update
We are continuing to investigate this issue.
Posted Feb 02, 2023 - 09:06 PST
Investigating
We’ve run into some issues.
Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check are currently experiencing an unexpected service incident.
During this time, users in Europe may be experiencing slower Similarity Report generation times.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Feb 02, 2023 - 08:56 PST
This incident affected: Europe (EU environment) (Report Processing Time).