Due to an unexpected service degradation, you may have experienced slowness uploading submissions and generating Similarity Reports in Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check today. We are pleased to advise that service has been restored.
The incident occurred between the following times:
PST: March 7th 23:34 - March 8th 02:15 GMT: March 8th 07:34 - March 8th 10:15 AEDT: March 8th 18:34 - March 8th 21:15
Please accept our apologies if you were impacted by today’s incident.
Posted Mar 08, 2022 - 02:17 PST
Identified
We’ve run into some issues.
Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check are currently experiencing an unexpected service incident.
During this time, you may find that users in Europe may be experiencing slower than normal report generation times.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Mar 08, 2022 - 01:51 PST
Investigating
We’re currently investigating reports of a potential service interruption for users throughout Europe. We apologize for any inconvenience and will post another update as soon as we learn more.
Impacted services could be - Turnitin Similarity, SimCheck, Originality.
Posted Mar 08, 2022 - 01:36 PST
This incident affected: Europe (EU environment) (Paper Submissions, Report Processing Time) and Crossref Similarity Check ((v2) Paper Submissions Processing, (v2) Similarity Reports Generation).