Due to an unexpected service incident, users in the Americas may have experienced slower Similarity Report generation times in Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check, when submitting Microsoft PowerPoint files. We are pleased to advise that the service has been restored.
The incident occurred between the following times:
PDT: March 26th 17:50 - March 26th 01:53 BST: March 27th 00:50 - March 27th 09:53 AEDT: March 27th 11:50 - March 27th 19:53
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Posted Mar 27, 2023 - 02:12 PDT
Identified
Due to an unexpected service incident, users of the following products Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check, may be experiencing slower Similarity Report generation times when submitting Microsoft Powerpoint files.
During this time, users may find that submissions are slower to generate a Similarity Report.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Mar 27, 2023 - 01:05 PDT
This incident affected: Americas (US environment) (Report Processing Time) and Crossref Similarity Check ((v2) Similarity Reports Generation).