Turnitin Maintenance May 2, 2020
Scheduled Maintenance Report for Turnitin
Completed
The scheduled maintenance has been completed.
Posted May 02, 2020 - 10:47 PDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted May 02, 2020 - 08:13 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 02, 2020 - 08:01 PDT
Scheduled
On May 2, 2020, Turnitin will require an emergency maintenance window from 08:00-12:00 PDT, 16:00-20:00 BST, 01:00-05:00 AEST (May 3, 2020) [go to https://tinyurl.com/y9r95mz3 for local time] as a pre-emptive measure to avoid rescheduled maintenance work being carried out by a third-party network provider during the week. During this time, there may be an interruption to our services. We are planning for this work to only take the first two hours of this window, however we ask that you plan for the full duration. Customers using Turnitin through the following services will encounter a service outage and will have to retry their submissions after this time:

• Canvas Plagiarism Framework
• Blackboard Direct
• Integrations through LTI 1.3
• Roster Sync

Customers using Turnitin through the following services may encounter an intermittent service degradation and will have to retry their submissions during and/or after this time. Wherever possible, we suggest limiting submissions during this time:

• Turnitin Similarity
• SimCheck (including Integrations)
• Turnitin Core API (including Integrations)
• Authorship Investigate
Posted Apr 24, 2020 - 10:05 PDT
This scheduled maintenance affected: Americas (US environment) (Turnitin Logins, Paper Submissions, Report Processing Time, API), Asia Pacific (Asia Pacific environment) (Turnitin Logins, Paper Submissions, Report Processing Time, API), Europe (EU environment) (Turnitin Logins, Paper Submissions, Report Processing Time, API), Turnitin (Turnitin Paper Submissions), and Turnitin UK (Turnitin UK Paper Submissions).