Due to an unexpected service incident, users of Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check in Europe, may have experienced slower than normal report generation times today. Users accessing these services via an integration may also have been affected.
We are pleased to advise that service has been restored.
The incident occurred between the following times:
PDT: May 20th 03:37 - May 20th 07:59 BST: May 20th 11:37 - May 20th 15:59 AEST: May 20th 20:37 - May 21st 00:59
Please accept our apologies if you were impacted by today’s incident.
Posted May 20, 2022 - 08:41 PDT
Identified
We’ve run into some issues.
Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check are currently experiencing an unexpected service incident. Users accessing these services via an integration may also be affected.
During this time, you may find that users in Europe may be experiencing slower than normal report generation times.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted May 20, 2022 - 04:42 PDT
This incident affected: Europe (EU environment) (Report Processing Time) and Crossref Similarity Check ((v2) Similarity Reports Generation).