Due to an unexpected service incident, you may have been unable to log into Turnitin, TurnitinUK, iThenticate.com today. Users accessing Turnitin via an integration also may have received errors when attempting to access the service. We are pleased to advise that service has been restored.
The incident occurred between the following times:
PDT: Wednesday, 2nd September 20:40 - Thursday, 3rd September 1:27 BST: Thursday, 3rd September 4:40 - Thursday, 3rd September 9:27 AEST: Thursday, 3rd September 13:40 - Thursday, 3rd September 18:27
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Posted Sep 03, 2026 - 01:52 PDT
Update
We are continuing to investigate this issue. Logins for Turnitin UK, Turnitin and iThenticate.com have been restored.
Posted Sep 03, 2026 - 01:10 PDT
Update
Turnitin and TurnitinUK are currently experiencing an unexpected service incident.
During this time, users accessing the service via an integration may encounter an error when attempting to use the Turnitin service.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Sep 03, 2026 - 00:46 PDT
Investigating
We are currently investigating this issue.
Posted Sep 02, 2026 - 22:42 PDT
Identified
We’ve run into some issues.
Turnitin and TurnitinUK are currently experiencing an unexpected service incident.
During this time, users accessing the service via an integration may encounter an error when attempting to use the Turnitin service.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Sep 02, 2026 - 22:06 PDT
This incident affected: iThenticate (iThenticate Website), Crossref Similarity Check ((v1) Website Logins), Turnitin (Turnitin Logins, Turnitin Paper Submissions, Turnitin Feedback Studio Access), and Turnitin UK (Turnitin UK Logins, Turnitin UK Paper Submissions, Turnitin UK Feedback Studio Access).