Due to an unexpected service incident, Spanish language users may have intermittently encountered errors when accessing the AI Writing reports in Turnitin Feedback Studio. We are pleased to advise that service has been restored.
Any submissions made in the below time frame may still show an error, we are in the process of fixing these affected reports. This process may take some time. If a report is needed urgently please resubmit to generate a new AI Writing report.
The incident occurred between the following times:
PDT: Thursday, 6th May 06:25 - Thursday, 7th May 09:08 BST: Thursday, 6th May 14:25 - Thursday, 7th May 17:08 AEST: Thursday, 6th May 23:25 - Friday, 8th May 02:08
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Posted May 07, 2026 - 09:19 PDT
Identified
We’ve run into some issues.
Turnitin Feedback Studio is currently experiencing an unexpected service incident.
During this time, Spanish language users may encounter intermittent errors when accessing AI writing reports.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted May 07, 2026 - 08:23 PDT
This incident affected: Turnitin (Turnitin Report Processing Time) and Turnitin UK (Turnitin UK Report Processing Time).