Unexpected service interruption
Incident Report for Turnitin
Due to an unexpected service interruption, users of Turnitin, Turnitin UK, SimCheck, Similarity, Originality, iThenticate, and Crossref Similarity Check may have experienced the error message ‘Your Session Has Expired. The request failed because of a server error’, which resulted in being unable to open their report. Users accessing these services via an integration may also have been affected.

We are however pleased to advise that service has been restored!

The interruption occurred between the following times:

PST December 2nd 12:52 - 13:19
GMT December 2nd 20:52 - 21:19
AEDT December 3rd 07:52 - 08:19

Please accept our apologies if you were impacted by today’s interruption.
Posted Dec 02, 2021 - 13:47 PST
This incident affected: Turnitin (Turnitin.com, Turnitin Logins, Turnitin Paper Submissions, Turnitin Report Processing Time, Turnitin Feedback Studio Access, Turnitin Feedback Studio Grading Access).