Due to an unexpected incident affecting the QuickMarks feature, users of Turnitin and those who access the service via an integration may also have been affected.
However, we are pleased to advise that service has been restored.
The incident occurred between the following times:
PDT: July 12th 11:09 - July 13th 14:52 BST: July 12th 19:09 - July 13th 22:52 AEST: July 13th 04:09 - July 14th 07:52
Please accept our apologies if you were impacted by today’s incident.
Posted Jul 13, 2022 - 15:27 PDT
Identified
Our engineers have identified the issue and are working towards resolving the incident.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We apologize for the inconvenience, and thank you for your patience.
Posted Jul 13, 2022 - 14:19 PDT
Update
We are continuing to investigate this issue.
Posted Jul 13, 2022 - 13:46 PDT
Investigating
We’ve run into some issues.
Users of Turnitin are currently experiencing an unexpected issue with the QuickMark feature. Users also accessing these services via an integration may also be affected.
Our engineers are actively investigating the incident. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We apologize for the inconvenience, and thank you for your patience.
Posted Jul 13, 2022 - 13:45 PDT
This incident affected: Turnitin (Turnitin Feedback Studio Grading Access).