Delay in Similarity Report generation
Incident Report for Turnitin
We’ve fixed it!

Due to an unexpected service incident with Turnitin Feedback Studio and iThenticate, you may have experienced a delay in Similarity Report generation today. We are pleased to advise that the service has been restored.

The incident occurred between the following times:

September 12th 22:49 PDT - September 13th 01:39 PDT
September 13th 06:49 BST - September 13th 09:39 BST
September 13th 15:49 AEST - September 13th 18:39 AEST

We regret any inconvenience this may have caused you if you were impacted by today’s incident.
Posted Sep 13, 2023 - 02:12 PDT
We’ve run into some issues.

Turnitin Feedback Studio and iThenticate are currently experiencing an unexpected service incident.

During this time, you may experience a delay in Similarity Report generation.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Sep 13, 2023 - 00:57 PDT
This incident affected: iThenticate (iThenticate Report Processing Time, iThenticate API), Turnitin (Turnitin Report Processing Time), and Turnitin UK (Turnitin UK Report Processing Time).