Due to an unexpected service incident, you may have been unable to access the service or experience a delay in Similarity Report generation in Turnitin Similarity, Turnitin Originality and Simcheck today. We are pleased to advise that service has been restored.
The incident occurred between the following times:
June 22nd 17:30 PDT - June 22nd 21:10 PDT June 23rd 01:30 BST - June 23rd 05:10 BST June 23rd 10:30 AEST - June 23rd 14:10 AEST
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Posted Jun 22, 2023 - 21:24 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 22, 2023 - 19:00 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 22, 2023 - 19:00 PDT
Update
We are continuing to investigate this issue.
Posted Jun 22, 2023 - 18:59 PDT
Investigating
We’ve run into some issues.
Turnitin Similarity, Turnitin Originality and Simcheck is currently experiencing an unexpected service incident.
During this time, users may find that you are unable to access the service, as well as a delay in Similarity Report generation.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Jun 22, 2023 - 18:29 PDT
This incident affected: Asia Pacific (Asia Pacific environment) (Turnitin Logins, Report Processing Time), Americas (US environment) (Report Processing Time), and Europe (EU environment) (Report Processing Time).