Due to an unexpected service incident, users in Europe may have experienced slower Similarity Report generation times in Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check. We are pleased to advise that service has been restored.
We regret any inconvenience this may have caused if you were impacted by today’s incident.
The timeframe for this incident was:
PDT: March 23rd 04:05 - March 23rd 06:56 GMT: March 23rd 11:05 - March 23rd 13:56 AEDT: March 23rd 22:05 - March 24th 00:56
We regret any inconvenience this incident caused.
Posted Mar 23, 2023 - 07:04 PDT
Monitoring
Due to an unexpected service incident, you may be experiencing slower Similarity Report generation times in Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check.
We have identified the issue, and we are working to clear the backlog. We regret any inconvenience caused by this incident.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Mar 23, 2023 - 06:44 PDT
Identified
We’ve run into some issues.
Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check are currently experiencing an unexpected service incident.
During this time users in Europe may find that submissions are slower to upload and generate a Similarity Report.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Mar 23, 2023 - 04:49 PDT
This incident affected: Europe (EU environment) (Paper Submissions, Report Processing Time) and Crossref Similarity Check ((v2) Paper Submissions Processing, (v2) Similarity Reports Generation).