Resolved -
We’ve fixed it!
Due to an unexpected service incident, you may have been unable to access in Turnitin.com, TurnitinUK.com and iThenticate.com today, users accessing these services via integrations may have been affected. We are pleased to advise that service has been restored.
The incident occurred between the following times:
Turnitin.com and TurnitinUK.com:
PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:12
BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:12
AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:12
iThenticate.com:
PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:38
BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:38
AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:38
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Jun 3, 18:48 PDT
Monitoring -
We're currently monitoring a fix for Turnitin and Turnitin UK, however, iThenticate V1 users are still affected.
Jun 3, 18:24 PDT
Update -
We are continuing to work on a fix for this issue.
Jun 3, 17:47 PDT
Identified -
We’ve run into some issues.
Turnitin is currently experiencing an unexpected service incident.
During this time, users may find that Turnitin, Turnitin UK and iThenticate V1 are inaccessible, integrations users may be affected.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Jun 3, 17:42 PDT