Resolved -
We’ve fixed it!
Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations, may have experienced delays in Similarity Report generation.
The incident occurred between the following times:
PDT: 23.20 April 13th, - April 14th, 02.45
BST: April 14th, 07:20 - April 14th, 10:45
AEST: April 14th, 16.20 - April 14th, 19.45
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Apr 14, 03:07 PDT
Monitoring -
Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations — may experience delays in Similarity Report generation.
We appreciate your patience and invite you to track the progress of this incident as we work to restore full functionality.
Apr 14, 01:30 PDT