All Systems Operational

About This Site

Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents.
To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to https://help.turnitin.com/statuspage.htm to learn more.

Turnitin Operational
90 days ago
99.99 % uptime
Today
Turnitin.com Operational
90 days ago
100.0 % uptime
Today
Turnitin Logins Operational
90 days ago
100.0 % uptime
Today
Turnitin Paper Submissions Operational
90 days ago
100.0 % uptime
Today
Turnitin Report Processing Time Operational
90 days ago
99.98 % uptime
Today
Turnitin Feedback Studio Access Operational
90 days ago
100.0 % uptime
Today
Turnitin Feedback Studio Grading Access Operational
90 days ago
99.99 % uptime
Today
Turnitin UK Operational
90 days ago
99.99 % uptime
Today
Turnitinuk.com Operational
90 days ago
100.0 % uptime
Today
Turnitin UK Logins Operational
90 days ago
100.0 % uptime
Today
Turnitin UK Paper Submissions Operational
90 days ago
100.0 % uptime
Today
Turnitin UK Report Processing Time Operational
90 days ago
99.98 % uptime
Today
Turnitin UK Feedback Studio Access Operational
90 days ago
100.0 % uptime
Today
Turnitin UK Feedback Studio Grading Access Operational
90 days ago
99.99 % uptime
Today
iThenticate Operational
90 days ago
100.0 % uptime
Today
iThenticate Website Operational
90 days ago
100.0 % uptime
Today
iThenticate Report Processing Time Operational
90 days ago
100.0 % uptime
Today
iThenticate API Operational
90 days ago
100.0 % uptime
Today
iThenticate 2.0 Operational
90 days ago
100.0 % uptime
Today
Native website login Operational
90 days ago
100.0 % uptime
Today
iThenticate Report Processing Time Operational
90 days ago
100.0 % uptime
Today
Similarity Report Generation Operational
90 days ago
100.0 % uptime
Today
Draft Coach Operational
90 days ago
100.0 % uptime
Today
Draft Coach Paper Submissions Operational
90 days ago
100.0 % uptime
Today
Draft Coach Report Processing Times Operational
API Operational
90 days ago
100.0 % uptime
Today
Crossref Similarity Check Operational
90 days ago
100.0 % uptime
Today
(v1) Website Logins ? Operational
90 days ago
100.0 % uptime
Today
(v1) Similarity Reports Generation Operational
90 days ago
100.0 % uptime
Today
(v1) API Operational
90 days ago
100.0 % uptime
Today
(v2) Website Logins ? Operational
90 days ago
100.0 % uptime
Today
(v2) Paper Submissions Processing Operational
90 days ago
100.0 % uptime
Today
(v2) Similarity Reports Generation Operational
90 days ago
100.0 % uptime
Today
(v2) API Operational
90 days ago
100.0 % uptime
Today
Americas (US environment) Operational
90 days ago
100.0 % uptime
Today
Turnitin Logins ? Operational
90 days ago
100.0 % uptime
Today
Paper Submissions Operational
90 days ago
100.0 % uptime
Today
Report Processing Time Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Europe (EU environment) Operational
90 days ago
100.0 % uptime
Today
Turnitin Logins ? Operational
90 days ago
100.0 % uptime
Today
Paper Submissions Operational
90 days ago
100.0 % uptime
Today
Report Processing Time Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Asia Pacific (Asia Pacific environment) Operational
90 days ago
100.0 % uptime
Today
Turnitin Logins ? Operational
90 days ago
100.0 % uptime
Today
Paper Submissions Operational
90 days ago
100.0 % uptime
Today
Report Processing Time Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Resolved - We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck, and those accessing the service via an integration may have experienced delays in Similarity Report generation.

We are pleased to advise that the incident has been resolved. The incident occurred between the following times:

PST: November 17th, 16:00 - November 17th, 22:30
GMT: November 18th, 00:00 - November 18th, 06:30
AEDT: November 18th, 11:00 - November 18th, 17:30

We regret any inconvenience this may have caused if today’s incident impacted you.

Nov 17, 22:39 PST
Identified - We’re experiencing some issues.

Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck are currently experiencing an unexpected service incident. Users accessing these services through integrations may also be impacted.

During this time, you may experience delays in Similarity Report generation.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Nov 17, 19:46 PST
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, and those accessing the service via an integration may have experienced slowness and an error message when opening the top matching source of the Similarity Report.

We are pleased to advise that the incident has been resolved.

The incident occurred between the following times:

PST: Wednesday, November 13th, 17:45 - Thursday, November 14th, 15:09
GMT: Thursday, November 14th, 01:45 - Thursday, November 14th, 23:09
AEDT: Thursday, November 14th, 12:45 - Friday, November 15th 10:09

We regret any inconvenience this may have caused if today’s incident impacted you.

Nov 14, 15:25 PST
Investigating - We’re experiencing some issues.

Due to an unexpected service incident, Turnitin and Turnitin UK users may experience slowness and an error message when opening the top matching source of the Similarity Report.

Users accessing the service via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Nov 14, 14:41 PST
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - We've fixed it!

Turnitin and Turnitin UK experienced an unexpected service incident.

Users may have been unable to access the QuickMark manager or view QuickMarks.

The incident occurred between the following times:

PST: November 12th 11:05 - November 12th 12:13
GMT: November 12th 19:05 - November 12th 20:13
AEDT: November 13th 06:05 - November 13th 07:13

Users accessing the service via an integration may also have been affected.

However, we are pleased to advise that the issue has been resolved.

We regret any inconvenience caused.

Nov 12, 12:32 PST
Update - We are continuing to work on a fix for this issue.
Nov 12, 12:07 PST
Identified - We’ve run into some issues.

Turnitin and Turnitin UK are currently experiencing an unexpected service incident.

During this time, users may be unable to access the QuickMark manager or view QuickMarks.

Users accessing the service via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Nov 12, 12:03 PST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.